OVERVIEW
Welcome to Onion Arcades! The terms "we", "us" and "our" refer to Onion Arcades. Onion Arcades operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Onion Arcades is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence. You may be asked to provide information such as your email address, billing, payment, and shipping information, and you represent that this information is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. Colours or product appearance may differ from your screen due to your device and settings. Product descriptions are subject to change at any time without notice, and we may discontinue or limit quantities of any product.
SECTION 3 - ORDERS
Placing an order is an offer to purchase, and Onion Arcades reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before an order is accepted. Returns and exchanges are governed by our Refund Policy. Purchases are for personal or household use, not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed. Posted prices do not include taxes, shipping, handling, customs, or import charges unless stated otherwise. You agree to provide current, complete, and accurate purchase, payment, and account information.
SECTION 5 - SHIPPING AND DELIVERY
Shipping is governed by our Shipping Policy. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, graphics, product photography, and their design, selection, and arrangement, are owned by Onion Arcades, its affiliates, or licensors, and are protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only, and must not reproduce, distribute, or create derivative works from any content without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. Use of such tools is at your own risk, and we recommend reviewing the relevant third party's terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials, and accessing them is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Onion Arcades is powered by Shopify, which enables us to provide the Services to you. Sales and purchases made in our store are made directly with Onion Arcades. Shopify is not responsible for any aspect of sales between you and Onion Arcades.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy.
SECTION 11 - FEEDBACK
If you submit ideas, suggestions, or feedback to us, you grant us a perpetual, worldwide, royalty-free licence to use it for any purpose, including commercial use, without any obligation to compensate you.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain typographical errors or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and to change, update, or cancel orders at any time, even after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only, and agree not to violate any law, infringe on intellectual property rights, transmit malicious code, harass others, or use automated means (including AI agents/bots) to access the Services without identifying yourself as such.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at our discretion, at any time, without notice. Provisions that by their nature should survive termination will continue to apply.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products offered are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Onion Arcades and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any product procured through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Onion Arcades, Shopify, and their affiliates from any claims arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the fullest extent permitted by law, and the remainder of the Terms will remain in effect.
SECTION 19 - GOVERNING LAW
These Terms of Service shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India, unless otherwise required by applicable law.
SECTION 20 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to our website. It is your responsibility to review this page periodically. Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at contact@onionarcades.com.